Shipping Policy

Last Updated: 3.21.2025

Thank you for shopping with Pillowz Pouches. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.

Processing & Handling Time

• Orders are typically processed within [1] business days (excluding weekends and holidays).
• Once your order is shipped, you will receive a confirmation email with tracking details.
• Delays may occur due to high order volume, inclement weather, or carrier issues.

Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.
• Estimated delivery times:
  • Standard Shipping: 3-5 business days
  • Expedited Shipping: 1-3 business days
  • Overnight Shipping: 1 business day
• Please note that delivery times are estimates and not guaranteed.

International Shipping

• We do not offer international shipping.

Lost or Delayed Shipments

• If your order is lost or significantly delayed, please contact our support team at support@pillowzpouches.com.
• We are not responsible for delays caused by carriers or customs.

Order Tracking

• Once your order has shipped, you will receive an email with tracking information.
• Please allow up to 2 hours for tracking updates to appear.

Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please contact us within 2 days of delivery with photos and order details. We will work with you to resolve the issue promptly.

Changes & Cancellations

• Orders may be modified or canceled within 1 hour of placement. After this window, changes may not be possible.

For any shipping-related inquiries, please contact us at support@pillowzpouches.com.